Terms and Conditions of Rajputana Arts

Please read these Terms and Conditions carefully before using the services provided by Rajputana Arts. These Terms apply to all visitors, users, and others who access or use our services.

1. Privacy Policy

This privacy policy (“Policy”) relates to the manner RAJPUTANA ARTS (“we”, “us”, “our”) in which
we use, handle and process the data that you provide us in connection with using the products or services
we offer. By using this website or by availing goods or services offered by us, you agree to the terms and
conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or
data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and
regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in
which your data is being handled by us.
RAJPUTANA ARTS may change this Policy periodically and we urge you to check this page for the
latest version of the Policy in order to keep yourself updated.
What data is being collected
We may collect the following information from you:
Name
Contact information including address and email address
Demographic information or, preferences or interests
Personal Data or Other information relevant/ required for providing the goods or services to you
The meaning of Personal Data will be as defined under relevant Indian laws
Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not
be storing any credit card, debit card or any other similar card data of yours. Please also note that all data
or information collected from you will be strictly in accordance with applicable laws and guidelines.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us including but not limited, for
the below set out purposes:
Internal record keeping.
For improving our products or services.
For providing updates to you regarding our products or services including any special offers.
To communicate information to you
For internal training and quality assurance purposes
Who do we share your data with
We may share your information or data with:
Third parties including our service providers in order to facilitate the provisions of goods or
services to you, carry out your requests, respond to your queries, fulfil your orders or for other
operational and business reasons.
With our group companies (to the extent relevant)
Our auditors or advisors to the extent required by them for performing their services
Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal
obligations or compliance requirements.
How we use cookies
We use “cookies” to collect information and to better understand customer behaviour. You can instruct
your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not
accept cookies, you may not be able to avail our goods or services to the full extent. We do not control
the use of cookies by third parties. The third party service providers have their own privacy policies
addressing how they use such information.
Your rights relating to your data
Right to Review – You can review the data provided by you and can request us to correct or amend such
data (to the extent feasible, as determined by us). That said, we will not be responsible for the
authenticity of the data or information provided by you.
Withdrawal of your Consent – You can choose not to provide your data, at any time while availing our
goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID:
ravinder.thakur58@gmail.comIn the event you choose to not provide or later withdraw your consent, we
may not be able to provide you our services or goods.Please note that these rights are subject to our
compliance with applicable laws.
How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you;
and (ii) as permitted under applicable law, we may also retain your data or information even after you
terminate the business relationship with us. However, we will process such information or data in
accordance with applicable laws and this Policy.
Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and
security of your information and data.
Queries/ Grievance Officer
For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.

2. Description of Services

Rajputana Arts is a company that offers various arts and crafts products and services, including but not limited to paintings, sculptures, home decor items, and customized art pieces.

3.Product and Service Information

We strive to provide accurate and up-to-date information regarding our products and services. However, we do not warrant that the descriptions, images, pricing, or any other content onour website or other platforms are accurate, complete, reliable, current, or error-free. We reserve the right to modify, update, or discontinue any product or service without prior notice.

4. Orders and Payments

a. Placing an order: When you place an order with Rajputana Arts, you agree that the information you provide is accurate, complete, and current. We reserve the right to cancel or refuse any order for any reason. b. Pricing: All prices displayed on our website or communicated through other channels are in the local currency and inclusive of applicable taxes, unless stated otherwise. We reserve the right to change the prices at any time without prior notice. c. Payment: We accept various payment methods, including credit cards, debit cards, and online payment platforms. By providing your payment information, you authorize us to charge the specified amount for your order.

5. Shipping and Delivery

a.For International buyers, orders are shipped and delivered through registered international courier
companies and/or International speed post only. For domestic buyers, orders are shipped through
registered domestic courier companies and /or speed post only. Orders are shipped within 0-2 Days days
or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject
to Courier Company / post office norms.
RAJPUTANA ARTS is not liable for any delay in delivery by the courier company / postal authorities
and only guarantees to hand over the consignment to the courier company or postal authorities within 0-2
Days days from the date of the order and payment or as per the delivery date agreed at the time of order
confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services
will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services
you may contact our helpdesk on 9463561093 or info@rajputanaarts.com

6.Returns and Refunds

a. RAJPUTANA ARTS believes in helping its customers as far as possible, and has therefore a liberal
cancellation policy. Under this policy:
* Cancellations will be considered only if the request is made immediately after placing the order.
However, the cancellation request may not be entertained if the orders have been communicated to the
vendors/merchants and they have initiated the process of shipping them.
* RAJPUTANA ARTS does not accept cancellation requests for perishable items like flowers, eatables
etc. However, refund/replacement can be made if the customer establishes that the quality of product
delivered is not good.
* In case of receipt of damaged or defective items please report the same to our Customer Service team.
The request will, however, be entertained once the merchant has checked and determined the same at his
own end. This should be reported within 2 Days days of receipt of the products. In case you feel that the
product received is not as shown on the site or as per your expectations, you must bring it to the notice of
our customer service within 2 Days days of receiving the product. The Customer Service Team after
looking into your complaint will take an appropriate decision.
* In case of complaints regarding products that come with a warranty from manufacturers, please refer
the issue to them. In case of any Refunds approved by the RAJPUTANA ARTS, it’ll take 9-15 Days days
for the refund to be processed to the end customer.

7.Intellectual Property

a. Ownership: All content, including but not limited to images, logos, text, graphics, and other materials, displayed on our website or other platforms, are the intellectual property of Rajputana Arts and are protected by applicable intellectual property laws. b. Restrictions: You may not reproduce, distribute, modify, transmit, display, perform, or use any of our intellectual property without our prior written consent.

8. Disclaimer

a. Our services are provided on an “as-is” and “as available” basis. We do not make any warranties or representations, express or implied, regarding the availability, accuracy, reliability, or suitability of our services. b. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way related to your use of our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in